AI Agents, Built Around Useful Business Information
An agent is only as good as the information it can reach. When the data is in good shape, small, focused agents can take repetitive work off people's plates. When it isn't, we'll tell you.
One coordinator, a few focused agents
As things grow, a coordinator can route each request to the right specialist agent. Most businesses should start with one agent that does one job well.
Where an agent might help
Examples, not a product catalog. Whether any of these makes sense depends on your data and your processes.
Customer Support Agent
Answers common customer questions from your own help content, and hands off to a person when it should.
- Handles routine questions so your team can focus on the rest
- Answers from your knowledge base, with sources
- Passes the full conversation along when it escalates
Sales Agent
Helps sort inbound leads, draft follow-ups, and pull together account notes before a call.
- Faster first response to new leads
- Account context from your CRM in one place
- A person still decides what gets sent
Executive Analytics Agent
Lets people ask questions of your data in plain English, once that data is organized and trusted.
- Fewer one-off report requests
- Can flag unusual changes worth a closer look
- Every answer shows the query behind it
Knowledge Agent
Search across shared drives, wikis, and tickets, answered in plain language.
- Less time hunting across different tools
- Respects existing document permissions
- Helpful for new team members finding their way
Document Agent
Reads contracts, policies, and other documents, and answers questions with citations.
- Quick answers to routine document questions
- Can flag unusual clauses for a person to review
- Keeps a record of every answer and its source
HR Agent
Answers benefits and policy questions, and guides employees through routine HR workflows.
- Fewer routine questions for the HR team
- Available outside office hours
- Sends sensitive topics straight to a person
Operations Agent
Watches operational systems for exceptions and summarizes what needs attention.
- Spots exceptions earlier
- Less manual checking across systems
- A short daily summary instead of five dashboards
IT Agent
Sorts IT tickets and handles common requests like access and password resets.
- Routine requests handled faster
- Follows your access rules on every request
- More time for the IT work that needs a person
Wondering whether an agent makes sense for you?
Tell us what you have in mind. We'll look at the data behind it and give you an honest answer.
